Company
This privacy policy sets out how we use and protect any information that you give us when using this website. By using this website, you consent to us processing your data and you warrant that all data provided by you is accurate.
About us
We are Vector Networks Technologies Ltd, Vector Networks Inc, MetaQuest Software and Vector Networks Research. This privacy policy applies to our holding company and other subsidiaries listed above. For more information about us please see the Company \ Contact Us page of this website.What information we collect
We may collect and process the following data about you:- Information that you provide by filling in forms on our website. For example, when you register to trial our products, request pricing or receive our newsletter.
- Details of your visits to our websites and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data.
- Information provided to us when you communicate with us for any reason.
What we do with the information we gather
We require this information to understand your needs and provide you with the best service possible. We may use the information for the following purposes:- Internal record keeping.
- We may use the information to improve our products and services.
- We may use the information to provide you with information requested from us relating to our products or services. For example, assisting you with a trial, providing pricing information or technical support.
- If you have consented to receive such information, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting.
- If you are a customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
- We may use your information to contact you for market research purposes. We may contact you by email, phone or mail.
- We may use the information to customise the website according to your interests.
Third Parties
We are committed to ensuring that your privacy is protected and will not sell any information you provide to third parties. To ensure that we can provide you with the best service possible we may disclose your information to third parties for the following purposes:- If you consent for us to do so, we may provide your information to a specialist partner / reseller. For example, if you are located in a country for which we have a third party reseller local to you, we may ask if you would like to be assisted by that reseller.
- To provide you with requested services. A third party data processor may process your information to enable us to provide services you have requested from us. For example, delivery of promotional emails.
- Where we are legally required to disclose your information.
Links to other websites
You may find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.Cookies
A cookie is a small file which is placed on your device. Cookies help us analyse web traffic and tailor the sites operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Third party advertisers may use cookies for analytics purposes and to provide you with relevant adverts on third party sites. Services delivered via the website such as video or embedded content from external providers may also place cookies on your device. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis. By continuing to use this site you are deemed to be consenting to the website placing cookies on your device.Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:- We provide you with the ability to consent to receive promotional material from us when submitting your personal information to us using web forms.
- If you have consented to us using your personal information for direct marketing purposes, you may change your mind at any time by clicking the Unsubscribe link in emails from us or by contacting us directly.
- You may request details of personal information which we hold about you. A small fee may be payable to cover our administration costs.
- If you believe that any information we are holding on you is incorrect or incomplete, please contact us and we will promptly correct any information found to be incorrect.
- You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
- You may request that we delete personal information we hold about you.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on this page so our users are always aware of the information we collect and how we use it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.
Vector Networks, trusted provider of IT Asset and Service Management solutions
Over 30 years ago, a group of software developers founded Vector Networks to create unique technology for managing IT. Our presence grew strong when we introduced one of the first Remote Control products, PC-Duo, which remains a trusted part of our product portfolio today.
Over the years, we have become one of the best value options for mid-size organizations, with our products being designated the official internal standard across a wide range of organizations. Our product VIZOR is widely used in schools and educational institutions, and with the addition of Scalable Asset Vision and Acumen to our portfolio, we continue to grow our offering for customers who demand the best.
With a vision to become the best solution for mid-size organizations that want to spend less time and resources on IT management, Vector Networks is working hard to expand our reach across IT markets. We currently serve industries including Finance, Education, Government, Healthcare, Law, and Manufacturing, among others.
As new technology emerges, we are committed to continuing to deliver innovative solutions that the industry needs to succeed. We want organizations to focus on what they do best, while Vector Networks takes care of the rest.
Our Company Values
Customer Focused
We dedicate our days to ensure we help improve organizations through IT, as our tagline reads. We can only deliver on such a commitment by listening to what our customers need and making them our priority.
Honesty
We are not hesitant to tell you what we can do to help your organization as well as what we cannot do. By fostering an honest environment we are also able to count on one another and work cohesively as one team even though our employees are spread around the world.
Innovative
Competing against huge corporations, we have no choice but to think outside of the box. Our IT processes and products have been recognized in the past and we plan on continuing to innovate to make noise in the future.
Passionate
Many members of the team have been employed for Vector Networks for over 15 years. There is no doubt that we are passionate about what we do. As we grow, we are lucky enough to find individuals just as passionate, completing our team perfectly.
And the winner is... Vector!
Most Promising Enterprise Asset Management Solution Provider, 2015
Vector Asset Vizor has been recognized as one of the “20 Most Promising Providers of Enterprise Asset Management Solutions for 2015” by the widely recognized publication, CIOReview.
Each year, CIO Review names the top 20 most promising Enterprise Asset Management solution providers. The selection of this elite group of candidates is an extensive process, where leaders in EAM are further narrowed down into firms that offer the most forward-thinking, diverse solutions that go beyond accomplishing a task at hand. Innovation and leadership are top qualities of this group. Vector was chosen as a company belonging to this leading group because of our strengths in improved visibility and optimization to ensure license compliance and streamline IT asset management. In addition to highlighting these core competencies, CIO Review recognized Vector’s core principle goals in the asset management business: to integrate all departments within a firm, and provide optimal visibility for C-level executives.
Click here to learn more about Vector Asset Vizor.
Info-Tech Trend Setter Award
Vector is proud to be current recipient of the InfoTech’s innovation Trend Setter award. InfoTech's Trend Setter Award is presented to those solutions, and only those solutions, that are deemed to include the most original/inventive product/service, or the most original/inventive feature/capability of a product/service.
Info-Tech's update of their IT Asset Management Mid-Market Vendor Landscape observes that Vector's Asset Manager Pro delivers "...exceptional data collection capabilities to help organizations ensure that software stays up to date and in compliance." InfoTech concluded “Vector’s Asset Manager Pro offers a rich feature set for its price point, along with strong usability scores.”
- Strong support for virtual environments, including the ability to distinguish between physical and virtual application licenses.
- Can identify application usage within thin and virtual clients for report building.
- Policy management features allow quick identification of missing packages to ensure the system remains up to date.
- Excellent automated reporting features create fast high-level overviews of software usage and deep, granular data on software titles.
Product of the Year
Vector’s PC-Duo Remote Control solution was awarded Product of the Year by IT Professional. The recommendation was made in recognition of the powerful security features and central management functions provided by PC-Duo.
Click here to learn more about PC-Duo Remote Control.
- Jan-12-2015 - Vector HelpDesk 7.1: applying Business Process Management to IT Support
- Jul-03-2014 - V12.5 PC-Duo completes On-Demand architecture
- Jan-29-2014 - Vector ITSM delivers ITIL concepts for mid-range market
- Nov-24-2013 - Vector Issue Tracker 7: connecting siloed business processes
- Jul-30-2013 - Vector appoints Raul Vargas to expand in Mexico
- Feb-26-2013 - PC-Duo Remote Control for VMWare and other Virtual Desktops
- Oct-02-2012 - V12.1 PC-Duo® gets tight with Active Directory
- Jun-24-2012 - V12 PC-Duo extends its Web architecture
- Jan-24-2012 - Heavy Industrial Leader in Portugal Expands its Investment in Vector’s Software Asset Optimization Technology
- Oct-03-2011 - Vector Networks Extends Lead in Software Inventory for the Enterprise
- Apr-20-2011 - Vector Networks' PC-Duo provides remote control for Terminal Server sessions
- Apr-05-2011 - Vector Networks' Web-based Issue Tracker boasts massive feature additions in major release
- Oct-11-2010 - Vector Networks' PC-Duo performs faster and adds features in v11.6
- Sep-07-2010 - Vector Networks' flagship IT Asset Management suite eases Windows 7 roll-outs
- Aug-05-2010 - Vector Networks' flagship PC Configuration Management suite adds deployment capabilities for Windows 7
- May-25-2010 - Vector Networks Europe appoints John Dawson.
- May-05-2010 - Vector Networks joins with GTLaw in CLE session to address challenges of software license compliance.
- Apr-28-2010 - Vector Networks Sees Growth in IT Asset and Change Management
- Apr-19-2010 - Vector Networks' flagship IT Asset Management suite self-updates in v5.7
- Jan-21-2010 - Despite Economic Conditions Vector Networks Sees Stabilization in Existing and New Business Revenue
- Dec-01-2009 - Vector Networks PC-Duo remote control v11.5 shows Prowess with Support for Windows 7, Macs, and Linux
- Nov-09-2009 - Vector Networks Unleashes Asset Management Pro v5.6 with many New Features and Platform Additions
- Sep-22-2009 - Vector introduces flexible licensing options to suit the current economic climate
- Sep-07-2009 - Vector Networks Europe to Act as Master Distributor and Integrator of Vector Software Solutions
- Jun-25-2009 - Vector Networks' PC-Duo v11.3 embraces Citrix XenApp, XenDesktop, and Windows TS sessions
- May-11-2009 - Web-based Asset Management Now a Reality with Vector Networks' Asset Management Pro v5.5
- Apr-15-2009 - Vector Networks' PC-Duo v11.2 Strengthens Enterprise Performance
- Feb-16-2009 - New Web site highlights Vector Networks' IT Management Solutions family
- Jan-12-2009 - Double-digit growth underlines value of Vector Networks' IT Management Solutions family
- Jun-24-2008 - Vector Networks Adds Web-based Issue Tracker to its IT Asset Management Solution Family
- May-27-2008 - Vector Networks Launches PC-Duo v11.1 with Support for Vista
- Apr-30-2008 - Vector Web-enables IT Asset Management for MSP Partners
- Mar-03-2008 - Vector Networks Announces new IT Asset Security Division
- Feb-27-2008 - Census v8 Handles the Hot Tickets
- Feb-04-2008 - Vector Networks Re-shapes Solutions Family to Support Virtualization Activity
- Dec-18-2007 - Vector Networks Announces the Availability of Vector IT Asset Manager Pro v5
- Dec-11-2007 - Vector Networks to Drive Application Streaming through Software Asset Management - Partnership with Endeavors Technologies Announced
- Nov-05-2007 - Vector Networks Announces PC-Duo v11 - New version securely answers mobile worker needs for remote control and support
- Jul-18-2007 - Vector Networks Announces General Availability of Vector HelpDesk v5.5 -- Updated foundation of Vector's Service Management incorporates new features to make ITIL a reality
- Aug-16-2006 - Vector Networks Announces Comprehensive Solution Offerings for IT Asset and Service Management
- Jul-17-2006 - Vector Networks Recruits Jason E. Smith as Vice President of Marketing
- Mar-20-2006 - Vector HelpDesk 5.0 now available
- Oct-17-2005 - Vector PC-Duo Remote Control v9.10 now available
- Jun-30-2005 - Vector HelpDesk 4.0 Available July 2005
- Jun-13-2005 - PC-Duo Enterprise Named “Best Buy” and Receives a “Five Star Rating” from SC Magazine
- Dec-20-2004 - PC-Duo Enterprise v3.0 creates a Path to your Property
- Mar-03-2004 - Vector Delivers Powerful Desktop Asset Management at Low Annual Subscription
- Feb-09-2004 - Vector’s PC-Duo Enterprise selected as Best Systems Management Solution Finalist in the Codie Awards 2004
Vector Networks is always looking for talented and dedicated individuals to join our team. The following job categories and locations are considered:
- Sales Account Executive, North America - USA, Canada (Click here for Job Description)
- Outside Direct and Channel Sales - EMEA
- Inside Sales - USA, UK, Canada
- Tech Support - USA, UK, Canada
- Operations Management - USA
- Marketing - USA, EMEA
- Software Development - Montreal, Canada, UK, USA
Much of Vector's leading asset and service management technology is available for OEM users. This can either be at a total solution level, such as a re-badged implementation of Issue Tracker, or at component level – such as the software usage measurement technology including PC agent software and server-based analysis code.
Our solutions are based largely on .NET technology and ASP and can be modified relatively easily to fit into different solution frameworks.
Functionality available includes –- Network device discovery and mapping. This component is way ahead of most of the competition in the asset management space in the way it maps PCs to specific ports where they are connected to managed devices. This functionality is normally found only in larger network management suites.
- PC device discovery – including interactive reporting of discovery progress.
- Hardware inventory – using more than just WMI calls, this provides comprehensive system configuration information.
- Configuration Profiling and Diagnostics. This powerful technology is available as a standalone solution and can be re-badged to form the basis of a powerful configuration monitoring product. Application areas include monitoring system configurations for compliance with the requirements of governance frameworks such as HIPPA.
- Software Inventory. Vector's Software Identification Manager is unique in applying a three-stage process to maximize the accuracy and completeness of software identification.
- HelpDesk and its Issue Tracker foundation are very easily re-badged and customized to any commercial or IT issue tracking or workflow management requirement.
- LANdeploy. Vector's general purpose application deployment utility can become the foundation for automated silent deployment of an application or software agent.
Licensing schemes range from object-only to full (non-exclusive) source ownership.
Phone today on +1 770 622 2850 and ask for OEM sales.