‘ITASM’ – long overdue…..

Posted by CB on February 28th, 2014

IT Asset and Service Management – conflicting objectives? IT Asset Management and IT Service Management continue to exist as independent disciplines, serving different objectives and occasionally coming into conflict as a result. With asset management under pressure to reduce costs, and service management under pressure to maximize service availability, perhaps some tensions are inevitable. That … Continue reading ‘ITASM’ – long overdue…..

Read more