Software Asset Management Managing the licensing and maintenance of an organization’s software is a thankless and usually lonely task. Who would want to be sandwiched between the user community that wants instant access to any app it thinks it needs, software vendors out to maximize revenues, and the CFO’s focus on year-on-year cost reduction? With … Continue reading Applying BPM methods in Software Asset Governance
IT Asset Management and IT Asset Lifecycle In February I reported on a request from a potential IT Asset Management customer to expand our excellent but conventional ITAM technology to include full Asset Lifecycle capability. In our perception, if it is to be pro-active, and provide more than just a static database for recording asset … Continue reading An IT Asset Ecosystem: update
IT Asset and Service Management – conflicting objectives? IT Asset Management and IT Service Management continue to exist as independent disciplines, serving different objectives and occasionally coming into conflict as a result. With asset management under pressure to reduce costs, and service management under pressure to maximize service availability, perhaps some tensions are inevitable. That … Continue reading ‘ITASM’ – long overdue…..
Software Inventory – still a core requirement Until recently, optimizing software licensing and maintenance costs started with collection of a robust inventory of application installations across the network. Configuration lockdown provided some safeguard against individuals using their company credit card to download their preferred applications but is hard to administer except perhaps as a by-product … Continue reading Cloud services and software asset management