VIZOR - A platform for ITAM and ITSM

VIZOR is ready to go out-of-the-box with default ‘best practice’ workflows and processes for IT asset management, software asset management and service management however we understand that each organization has unique needs and business processes. The VIZOR platform utilizes powerful web based configuration tools and world-class professional service to support your IT and business processes through configuration changes, complex customizations and system integrations.

  • Best practice SAM, ITAM and ITSM workflows out of the box
  • Powerful web-based configuration tools
  • Professional service for complex customizations
  • Data adapter model for system integrations
  • Open database schema and SOAP API
  • Custom report editor

Out-of-the-box

VIZOR is ready to go with all the ‘best practice’ workflows and processes for IT and Software Asset Management and IT Service Management. Out-of-the-box functionality includes lifecycle management, asset & software management, expenditure reporting, notifications, helpdesk incident tracking and much more.

Configuration

The VIZOR platform enables typical configuration changes such as updating terminology and processes to match your organization and easy creation of new data fields, workflows and custom reports. VIZOR’s web-based configuration tools ensure ease of use and no developer skills are required.

Customization

VIZOR is uniquely positioned to support complex customizations and system integrations to fit your business. Our professional services team are there to support and assist you every step of the way providing complete project management, requirements scoping, development and end-user training.

Reporting

VIZOR includes a library of best practice reports out-of-the-box. In addition, VIZOR’s report builder enables creation of tabular, listing and detail reports with charting and the open database permits creation of reports in any tool of your choosing. Also as our professional services will work with you creating reports for your specific requirements.

Some of the organizations which trust Vector Networks