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  • IT Asset Management
  • PC Configuration Management
  • IT Help Desk & Service Management
  • Business Issue Management
View all solutions
Five, high functionality, low priced
IT Asset Management Solutions

Vector's IT asset management solutions help CIOs to manage and optimize the IT resources employed within their organization.

System profiling, monitoring and update
PC Configuration Management Solutions

To help CIOs enhance, optimize and maintain the desktop computing provided to their users.

Combos of help desk, remote control and inventory
Service Management Solutions

To help CIOs optimize end-user support, manage their change processes and resolve system and user local issues.

Flexible, configurable, web-based
Business Issue Management Solutions

Providing a foundation for managing and resolving all general business and compliance issues.

Component Matrix for all Vector Solution Groups

Select a solution

 Administrator Console PC Discovery Network Device Discovery and Mapping PC Hardware Inventory PC Software Inventory Configuration Profiling and Diagnostics Software Usage Monitoring Software Distribution Application Package Policy Manager (PPM) Application Streaming RFID System Integration PC-Duo® Remote Control Vector Issue Tracker License Management Template IT Support HelpDesk Template Asset Tracking Template Change Management Template Close
 IT Asset Management
Free demo download Asset Manager Pro                
Free demo download License Manager Pro                              
Free demo download Asset Discovery and Mapping                        
Free demo download Software License Compliance and Optimization                        
Free demo download Vector Asset Locator                      
 IT Help Desk & Service Management
Free demo download Service Manager Pro                    
Free demo download Vector HelpDesk                              
Free demo download PC-Duo Remote Control                                
Free demo download Asset Loss Incident Manager                      
Free demo download Change Manager                              
 PC Configuration Management
Free demo download Software Provisioning Pro                          
Free demo download Software Distribution                            
Free demo download Application Streaming                                
Free demo download Configuration Manager Pro                      
 Business Issue Management
Free demo download Issue Tracker                                
Free demo download Asset Tracker                            
Change Manager

Support Documentation

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Support
  • Optional Downloads
  • Documentation
  • Contact Support
  • Software Release Information
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  • Support
  • documentation
Manuals and User Guides
Solution Format
Issue Tracker / HelpDesk v6.0 HTML Version
Asset Manager Pro 6.0 PDF Version
Asset Manager Pro 5.8 PDF Version
Asset Manager Pro 5.5 PDF Version
Asset Manager Pro Portal PDF Version
HelpDesk 5.6 PDF Version
HelpDesk 5.0 PDF Version
Diagnostics 2.0 PDF Version
PC-Duo Remote Control 12.1 - Master PDF Version
PC-Duo Remote Control 12.1 - Host PDF Version
PC-Duo Remote Control 12.1 - Gateway PDF Version
PC-Duo Remote Control 12.1 - Deployment PDF Version
PC-Duo Remote Control 12.1 - Web Console Installation PDF Version
PC-Duo Remote Control 12.1 - Web Console Operations PDF Version
PC-Duo Remote Control 12.0 - Master PDF Version
PC-Duo Remote Control 12.0 - Host PDF Version
PC-Duo Remote Control 12.0 - Gateway PDF Version
PC-Duo Remote Control 12.0 - Deployment Tool PDF Version
PC-Duo Remote Control 12.0 - Web Console Operating PDF Version
PC-Duo Remote Control 11.6 - Master PDF Version
PC-Duo Remote Control 11.6 - Host PDF Version
PC-Duo Remote Control 11.6 - Gateway PDF Version
Tech Notes
Solution Format
Tech Note: PC-Duo for Terminal Services A4 PDF Version LTR PDF Version
Tech Note: PC-Duo for Virtual Desktop Images A4 PDF Version LTR PDF Version
Tech Note: Integrating License Manager Pro with Asset Manager Pro A4 PDF Version LTR PDF Version
Evaluator's Guides
Solution Format
Asset Manager Pro 5.8 PDF Version
Asset Manager Pro 5.5 PDF Version
HelpDesk 5.0 PDF Version
Migration Guides
Solution Format
Issue Tracker / HelpDesk v6.0 PDF Version
Upgrading to Asset Manager Pro 6.0 PDF Version
Upgrading to Asset Manager Pro 5.8 PDF Version
Migrating from PC-Duo Enterprise 4.x to Asset Manager Pro 5.0 PDF Version
Upgrading to HelpDesk 5.5 HTML Version
Release Notes
Solution Format
Issue Tracker / HelpDesk v6.0 PDF Version
Asset Manager Pro 6.0 Text Version
Asset Manager Pro 5.8 Text Version
Asset Manager Pro 5.0 Text Version
HelpDesk 5.5 Service Pack 1 PDF Version
PC-Duo Remote Control 12.1 PDF Version
PC-Duo Remote Control 11.20 PDF Version
What's New Summaries
Solution Format
What's New in Asset Manager Pro v6.0 A4 PDF Version LTR PDF Version
Whats's New In Asset Manager Pro v5.8 PDF Version
What's New in Asset Manager Pro 5.7 PDF Version
What's New in Asset Manager Pro 5.6 PDF Version
What's New in HelpDesk v6.0 A4 PDF Version LTR PDF Version
What's New in HelpDesk 5.6 A4 PDF Version LTR PDF Version
What's New in HelpDesk 5.5 PDF Version
What's New in Issue Tracker v6.0 A4 PDF Version LTR PDF Version
What's New in PC-Duo Remote Control 12.1 A4 PDF Version LTR PDF Version
What's New in PC-Duo Remote Control 12.0 A4 PDF Version LTR PDF Version
What's New in PC-Duo Remote Control 11.6 A4 PDF Version LTR PDF Version
Datasheets
Solution Format
PC-Duo Series 12 A4 PDF Version LTR PDF Version

Contact

Vector Networks Americas (Headquarters)
541 10th Street, Unit 123
Atlanta, GA 30318.

Sales: 770 622-2850
Support: (800) 330-5035
Fax: 770-495-6214