What is a Web View?
Web views are different views of a Vector HelpDesk project. Each Web view of a project can display different issues and different fields.
For example, employees don't need to see all the issues in the database, just the ones they reported. Also, they don't need to see internal notes and other information entered by the support staff. Support staff, on the other hand, need access to all the information in the issue database.
Related Topics
Generating Web Views - Issues to Consider
Setting Group Access Permissions