Changing Passwords
You can change passwords for Vector HelpDesk user accounts. You cannot change passwords for user accounts imported from Active Directory or Windows.
To change a user’s password:
1 In HelpDesk Web Admin, click the Security tab.
Alternatively, in HelpDesk Admin, click Tools > Security > Users.
2 In the
list of users, click the user and then click Edit Logon .
To quickly find a user, click Users starting with in the Display list, then type the first few letters of the user’s name.
3 In the Change Logon Information dialog, type a new password.
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