What is a Web View?

Web views are different views of a Vector HelpDesk project. Each Web view of a project can display different issues and different fields.

For example, employees don't need to see all the issues in the database, just the ones they reported. Also, they don't need to see internal notes and other information entered by the support staff. Support staff, on the other hand, need access to all the information in the issue database.

 

Related Topics

Generating Web Views - Issues to Consider

Starting the Web View Editor

Types of Web View

Setting Web View Attributes

Setting Group Access Permissions

Adding the Child Issues Tab

Exporting Fields

Exporting Queries

Editing Field Attributes

Pointing Users to Web Views

Generating Web Views

Copying Web Views

Deleting Web Views

Renaming Web Views

Changing the Date and Time Formats for Web Views

Customizing Web Views

Setting Default Values for Fields