Editing Project Properties
The project properties are displayed when you click a project in the Project list.
Project Location
Location of the project files, which includes the definitions database.
Definitions Database
The name of the project definitions database. The definitions database contains the definitions of the fields, queries, sorts, layouts, reports, and notifications for the project.
Database Engine
Specifies whether the project uses Microsoft Access or SQL Server for the issue database.
Groups Allowed to Open Project
List of user groups that are allowed to open the project. Groups allowed to open a project can:
Log
on to Web views of the project (if they also have permission to open the views).
Edit
the project in HelpDesk Admin (depending on what features are enabled for the group).
Edit
views of that project in Web View Editor, or generate new views of that project.
If the Users group is allowed to open the project, then all groups can open the project. The Admins group is always allowed to open projects.
Current Users
Displays the users currently logged on to Web views of the project.
Name
Logon name of the user.
Date/Time
Date and time that the user logged on.
Workstation
The user’s IP address or computer name.
Project
The user is logged on to a Web view of this project.
Virtual Directory
The virtual directory is the final part of the URL used to access the Web view. For example, if the virtual directory is named helpdesk, then the URL is http://server/helpdesk.
Virtual directories such as helpdesk00, helpdesk01, and helpdesk02 are all accessed through the //server/helpdesk URL.
Application
This is always Web View. The Logons Editor also lists the Web View Editor and Web Admin.
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