HelpDesk Admin  

HelpDesk Admin is an application for administering Vector HelpDesk projects. For example, you can use it to:

    Create projects

    Customize fields

    Define queries, sorts, and layouts

    Define reports

    Define and set up e-mail notifications

To start HelpDesk Admin:

On the Start menu, select Programs, Vector, HelpDesk, HelpDesk Admin.

 

Related Topics

Creating New Projects

Editing Fields

Defining Reports

Defining Queries

Defining Sorts

Defining Layouts