Entering Your License Information
During installation, you must enter the Vector HelpDesk Access Enabled license key. It enables the Access run time library used by the HelpDesk Admin tools.
Evaluation licenses allow you to use Vector HelpDesk for a specified period of time. At the end of that period, you can no longer run Vector HelpDesk unless you provide a valid license key.
Concurrent licenses are permanent licenses that allow a specified number of users to use Vector HelpDesk simultaneously. With concurrent licensing, you only need licenses for the maximum number of simultaneous users. For example, if you have 30 users who need access to Vector HelpDesk, but no more than 20 log on at the same time, you need only 20 licenses. When all 20 licenses are in use, no additional users can log on until someone logs off.