Running Security Repair

The Security Repair utility program repairs and compacts CenSys.mdw. CenSys.mdw is the system workgroup file that stores security settings such as user group permissions and passwords.

CenSys.mdw may become bloated and stop working. Symptoms include changes in user permissions, such as the inability to log on, or an increase in file size (normal file size is around 160 KB).

Security Repair works on the copy of CenSys.mdw found in the local HelpDeskTools folder. This prevents users from accidently running the program on the CenSys.mdw on the database server.

To repair and compact CenSys.mdw:

1    Make sure no one is editing users, groups, or passwords.

2    Copy CenSys.mdw from the HelpDeskServer folder to the HelpDeskTools folder.

3    On the Start menu, click Programs > Vector > HelpDesk > Security Repair.

4    Copy CenSys.mdw back to the HelpDeskServer folder.