HelpDesk Web Admin
HelpDesk Web Admin is a Web-based administration tool. It allows you to perform the following administrative tasks over the Web:
Manager
users and user groups, and define group privileges (access to features and projects)
Add
and edit contacts
Define
workflow rules
Create
new tabs
Set
up choice fields
Enable
e-mail notifications
Migrate
projects to SQL Server and move projects to different SQL Server computers
Move
attachments to a different computer
To logon to HelpDesk Web Admin, choose one of the following methods:
In
your Web browser, go to //server/helpdeskadmin,
where server
is the name of your Web server.
In
HelpDesk Admin, click Tools > Web > Web Admin.
At
the Web server, click Start
> Programs > Vector > HelpDesk > HelpDesk Web Admin.
Related Topics
Administering Vector HelpDesk on the Web
Troubleshooting HelpDesk Web Admin