Enabling and Disabling Projects

When you disable a project for a group, members of that group cannot:

    Log on to Web views of the project.

    Edit the project in HelpDesk Admin.

    Edit views of that project in Web View editor, or generate new views of that project.

You can disable specific Web views for members of a group.

To enable or disable a project for a group:

1    In HelpDesk Web Admin, click the Security tab, then click the large Groups button on the left of the tab.

2    In the Groups list, click a group.

3    Click Projects graphics/bProjects.gif

4    If you want to enable a project:

a    In the Disabled list, click the projects you want to disable. Use the Shift and Control keys to select more than one project.

b    Click graphics/bAddToGroup.gif.

5    If you want to disable a project:

a    In the Enabled list, click the projects you want to disable. Use the Shift and Control keys to select more than one project.

b    Click graphics/bRemoveFromGroup.gif.

You can also enable or disable projects from the Groups Allowed to Open list in the Project Properties dialog.

Related Topics

Disabling Features

Web View Features

Web Admin Features

Admin Features

Web View Editor Features