Changing Passwords

You can change passwords for Vector HelpDesk user accounts. You cannot change passwords for user accounts imported from Active Directory or Windows.

To change a user’s password:

1    In HelpDesk Web Admin, click the Security tab.

Alternatively, in HelpDesk Admin, click Tools > Security > Users.

2    In the list of users, click the user and then click Edit Logon graphics/iEditLogon.gif.

To quickly find a user, click Users starting with in the Display list, then type the first few letters of the user’s name.

3    In the Change Logon Information dialog, type a new password.

Related Topics

Editing User Information