Companies
Vector HelpDesk maintains a list of companies. By assigning users to companies, you can create a service level agreement that applies to all users at a specific company.
To create a company:
1 In HelpDesk Web Admin, click the Security tab. By default, the Security tab shows the Users view.
2 In the Project list, click a project.
3 In the Display list, click All Companies.
4 Click
Add Company .
5 Fill in the company information and click Apply.