About Features
Vector HelpDesk includes UI features that can be enabled and disabled. Most features correspond directly to menu commands, such as Security or Report Editor. When a user does not have permission to use a feature, the feature is not displayed in the user interface.
To enable or disable a feature for a group:
1 In HelpDesk Web Admin, click the Security tab.
If you are in HelpDesk Admin, click Tools > Security > Groups.
2 On the Security tab, click the large Groups button on the left of the tab.
3 In the Groups list, click a group.
4 Click
Features .
5 To enable a feature:
a In the Disabled list, click the feature you want to disable. Use the Shift and Control keys to select more than one feature.
b Click
.
6 To disable a feature:
a In the Enabled list, click the features you want to disable. Use the Shift and Control keys to select more than one feature.
b Click
.
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