Remove Locks

Locks on Project Definitions

Removes locks on project definitions, such as reports, queries, fields, and sorts.

If the locked by another user message is displayed when you try to use HelpDesk Admin, run the Remove Locks task to remove the locks.

Locks on Users and Logon Sessions

Removes locks on users and logon sessions. Users are locked while someone is editing a record in the users database (the users.mdb file or, in SQL Server, the USERS_MDB database).

Sessions shown in the Logons editor can be locked. For example, you may not be able to remove a logon that is several weeks old because it is locked. Run Remove Locks to unlock the logon.

Related Topics

About the Logons Editor

Logging Off Users

Releasing Databases

About the Integrity Editor

Validate Integrity of Fields

Validate Relationships

Validate Integrity of Issues