Edit a choice list

This tutorial shows you how to update the Problem Area choice list. The Problem Area field is used in the Issue Tracker project to categorize an issue (for example, is it application-related? OS? hardware?). When you create a new project based on the sample HelpDesk project, you need to update the Problem Area choice list to reflect the types of issues your help desk typically receives.

1 

Open the Choice Editor for the field

  1. Start Issue Tracker Admin and log on. In the Project list, click your project. On the Project menu, click Template Editor.

  2. In the Field list, click Problem Area. Then click to open the Choice Editor.

2 

Edit the choices

To edit a choice
Click in the Field Value box, and edit the choice text.

To insert a new choice
Click Insert Row and type the choice text. When you close the Choice Editor, it sorts the choices into alphabetical order.

To remove a choice
Click a choice and then click Delete Row.

2 

Regenerate the Web views

To make the updated Problem Area choice list available in the Web views of the project, you must regenerate the Web views.

 
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