About the Relocation Wizard

Vector HelpDesk includes a Relocation Wizard for moving its installations from one computer to another.

When you relocate Vector HelpDesk, the Relocation Wizard:

    Logs off all users.

    Unloads the virtual directories used by Vector HelpDesk.

    Stops the Mq Issue Agent service.

    Detaches local SQL Server databases.

    Backs up the HelpDeskServer and HelpDeskTools folders before relocating them.

    Copies Vector HelpDesk to another computer and disables the original installation.

    Regenerates all your Web views after Vector HelpDesk is relocated. The Web views are all regenerated in the default CensusWeb/Views/CensusWebVD folder.

The Relocation Wizard relocates SQL Server databases if:

    The SQL Server databases are local to the source computer.

    The version of SQL Server on the target computer is greater than or equal to the version of SQL Server on the source computer.

Related Topics

Before You Relocate

Relocating Vector HelpDesk

If Something Goes Wrong

Updating Client Programs

Enabling Vector HelpDesk after Relocation