If Something Goes Wrong
If something goes wrong when you relocate Vector HelpDesk:
Check
the error log. The Relocation Wizard creates an error log in the HelpDeskServer\Relocation folder of the
computer where you run the wizard.
The
folder name includes the date and time, so the path to the error log looks something like this:
HelpDeskServer
\Relocation_02-20-2003_10.44.50
\RelocationErrorLog.txt
Check
there is enough free disk space on the new server. Typically, the amount of disk space required is at
least twice the size of the current HelpDeskServer folder.
If
you are relocating SQL projects, reattach the databases to the SQL Server before trying again.