Editing Notifications
HelpDesk Admin provides a Notification editor for editing notifications. To open the editor, click Notification Editor on the Project menu. With the Notification editor, you can:
Specify
who receives the notification. Select the names of one or more users from the Send
Notification to list.
Define
when you want the system to send the notification. Click the When list
button to define the condition.
Specify
what you want to include in the notification message. The body of a notification message can include information
from the issue or the revision history.
Specify
the reason for the notification. Type a one-line description in the Notification
Description box. You can include this description in the body of the e-mail message.
Related Topics
What Can You Do With Notifications?
Specifying Notification Recipients
Specifying Notification Contents