Tutorials for Issue Tracker Administrators
Administer Vector Issue Tracker
A quick overview of the concepts and tools involved in administering Vector Issue Tracker.
Create a new project
Create a new project based on the sample HelpDesk project included with Vector Issue Tracker.
Create and generate a Web view
Use the Web View Editor to create and generate a Web-based view of a project.
Add a new field
Use the Field Editor in Issue Tracker Admin to add a new field.
Edit a choice list
Edit the choice list associated with a field. A choice list is the list of choices displayed in a combo box control.
Define a query
Use the Query Editor to build a new query and then export it to a Web view.
Make Inventory Information available in Web views
Use Issue Tracker Web Admin to link a project to a Vector Asset Management site database, so that Web views can display software and hardware inventory information.
Use workflow rules to create related choice lists
Create a new field called Problem Type and then define a relationship between the Problem Type and Problem Area choice lists, so that Problem Area shows only areas of the specified type (for example, either applications or system components or hardware components).
Use workflow rules to create field dependencies
Define a workflow rule that makes the default Owner depend on the selected Problem Area.