Groups: Adding and Removing Users
On the Security tab, the Groups view allows you to add or remove multiple users at the same time.
To add users to a group:
1 In HelpDesk Web Admin, click the Security tab.
If you are in HelpDesk Admin, click Tools > Security > Groups.
2 On the Security tab, click the large Groups button on the left side of the tab.
3 In the Groups list, click a group.
4 Click
Users
5 To add users:
a In the Non-Members list, click the users you want to add to the group. Use the Shift and Control keys to select more than one user.
b Click
.
6 To remove users:
a In the Members list, click the users you want to remove from the group. Use the Shift and Control keys to select more than one user.
b Click
.
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