Monitoring the Software Distribution Logs

In addition to using the Software Distribution Jobs window, you can monitor the progress of software distribution jobs using centralized progress and error logs for both the packages being installed and the Clients undertaking the installations. Each line in a job log identifies the Client PC and an event:

    Progress logs record when an installation process starts and finishes, errors and PCs that have skipped an installation due to filters, load control, or user refusal. For Clients running Windows NT, 2000, XP and 2003, the progress log entries are also displayed in the operating system's event log.

    Error logs record errors encountered during the execution of each Agent. Use them to check for package installation problems.

For an explanation of the messages that can occur during a software distribution job, click an entry in the following list:

    Deleting package entry [Package] (beyond expiry date)

    Error loading context for package [Package]. This package is being put into Holding status

    Failed to install package [Package]. Agent Shutdown requested during package installation.

    Failed to install package [Package]. Application launch failed (status = [Status])

    Failed to install package [Package]. Error triggering system reboot to complete package installation. This package is being put into Holding status

    Failed to install package [Package]. Installation of [Package] failed (failed to load package details). This package is being put into Holding status

    Failed to install package [Package]. Installation of [Package] failed (launch error). This package is being put into Holding status

    Failed to install package [Package]. Installation of [Package] failed (post-installation check failed). This package is being put into Holding status

    Failed to install package [Package]. Installation of [Package] failed (unable to connect to kit source [Kit path]). This package is being put into Holding status

    Failed to install package [Package]. Insufficient disk space to proceed with installation. This package is being put into Holding status

    Failed to install package [Package]. Insufficient privilege to proceed with installation. This package is being put into Holding status

    Failed to install package [Package]. No user account specified for this installation. The Agent Service always requires an account.

    Failed to install package [Package]. User launch setup error. Check account username and password.

    Failed to write package defn. file [Package Definition].PD. Please check the client is accessible

    Failed to install package [Package] (Pre-Process command failure prevents installation from continuing). This package is being put into Holding status

    Failed to install package [Package]. Unable to connect to Post-process path, Access denied.

    Failed to install package [Package]. Unable to connect to Pre-process path, Access denied.

    Installed package [Package] successfully.

    Installing package: [Package]

    Network load control is delaying installation of Package [Package]

    Other applications have refused the reboot

    [Package] was installed successfully. Thank you

    Reboot required for package installation

    Reboot underway during installation of [Package]. Install confirmation or restart will happen on the next run

    Reboot/shutdown request received when prompting for installation

    Skipping installation of [Package]. Package is already installed.

    Skipping installation of package [Package]. (This Node is not eligible for this installation - check selected Operating Systems.)

    User refused installation of [Package] at this time. [Number] refusals left

    User refused system reboot at this time