Remote Control Overview

PC-Duo enables you to access, interact with and control other PCs on local and remote networks. It enables support staff to view the screens of other PC users and to access and interact with those PCs remotely. PC-Duo includes two main applications:

The Master application enables support staff to view, control and interact with other PCs and to communicate with the PC users.

The Host application enables the Master application to access users PCs. Most of the time it runs unobtrusively as a background application. However, PC users can use it to request help and communicate with support staff.

Both the Master and the Host application include extensive configuration options, which allow you to control access levels, to ensure the security of sensitive information on Client PCs and prevent unauthorized access.

Related topics

Customizing the Remote Control Operations