Backing Up System Files
We recommend you do a general backup of the files in the HelpDeskServer folder.
What files to backup
You should backup these files:
Censys.mdw
(security database that contains users, groups, and passwords).
The
license database.
|
Database engine |
Database |
|
Jet/MSAccess |
Licenses.mdb |
|
SQL Server |
LICENSES_MDB |
CenSession.xml
CenInfoSession.xml
Vector HelpDesk automatically creates backup copies of CenSys.mdw and CenSession.xml in the HelpDeskServer folder when the files change. A mirror of CenSys.mdw is also available (the mirror file is named CenSys_mir.mdw).
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