HelpDesk Web Admin 

HelpDesk Web Admin is a Web-based administration tool. It allows you to perform the following administrative tasks over the Web:

    Manager users and user groups, and define group privileges (access to features and projects)

    Add and edit contacts

    Define workflow rules

    Create new tabs

    Set up choice fields

    Enable e-mail notifications

    Migrate projects to SQL Server and move projects to different SQL Server computers

    Move attachments to a different computer

To logon to HelpDesk Web Admin, choose one of the following methods:

    In your Web browser, go to //server/helpdeskadmin, where server is the name of your Web server.

    In HelpDesk Admin, click Tools > Web > Web Admin.

    At the Web server, click Start > Programs > Vector > HelpDesk > HelpDesk Web Admin.

Related Topics

Administering Vector HelpDesk on the Web

Troubleshooting HelpDesk Web Admin

About Workflow Rules

Working with Tabs

Editing Choice Tables

Setting Up Notifications

Relocating Databases to SQL Server

Relocating Attachments