This tutorial shows you how define a query that help desk analysts can run to retrieve a list of all high priority issues assigned to them. Because the query should find open high priority issues, we'll copy the My Open Issues query and then add to it. |
1 |
Create a new query |
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2 |
Add rows to the query |
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3 |
Save the query |
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Click Apply to save the query. | ||||||
4 |
Regenerate the Web views of the project |
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After you define a new query, you must regenerate the Web views to make the query available to users. Don't forget to export the query before regenerating. |
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