Searching for Strings
The Contains operator performs a case-insensitive search for a string of text anywhere in a field. You can use Contains to search for keywords in the Summary or Description fields. This allows you to package common keyword searches such as predefined queries. For example:
Summary Contains printer
You can also use Contains to find all choices in a list that contain the same string of characters. For example, the choices in the default Problem Area list start with “HW -“ “, “Apps - “, or “System - “. So Contains “HW -” finds all hardware problems.
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