Adding Remote Control Buttons

To add the Remote Control button to a field:

1    Log on to the Web View Editor.

2    In the shortcut bar, click Remote Control graphics/remotecontrol_on.gif.

3    In the Available Fields list, expand the tab that contains the field.

If you do not see the field, select the Show All check box to show all available fields.

4    Select the Can Connect check box for the field.

5    Generate the Web view.

When you select the Can Connect check box for a field, the Web View Editor sets the URL and URL Button CSS attributes of the field.

The URL field attribute is set to:

../../RC/rcviewer.asp?Client=%fieldvalue%

The first part of the URL (../../RC/rcviewer.asp) is the Remote Control URL, which points to this file:

HelpDeskServer\CensusWeb\Views

     \CensusWebVD\RC\rcviewer.asp

The RCviewer.asp file is installed with Vector HelpDesk. You can customize this file to change the default remote control settings. For example, you can specify the security key used to access clients, and enable encryption or compression.

The second part of the URL is a query string that identifies the computer to control. When a user clicks the Remote Control button, %fieldvalue% is replaced with the current contents of the field.

The URL Button CSS field attribute specifies the CSS class used for the button.

Related Topics

About Remote Control

Setting Up Remote Control

Configuring ActiveX for Remote Control

Checking Client Security Key Settings

Removing Remote Control Buttons