Setting Up Notifications
Notifications allow you to alert users when issues are updated. For example, you can:
Notify
analysts and developers when issues are assigned to them.
Notify
support staff when employees update an issue.
Notify
employees and customers when issues are resolved.
Use notifications to alert users to changes to critical fields such as Owner, Progress, and Priority. Defining too many update notifications can overwhelm users with e-mail, resulting in users missing important notifications.
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