Setting Possible Values

When you set the possible values of a field, you don't have to include the current value of the field in the list. For example, given this rule:

When:

<User in Group> = Employees AND
Progress = Waiting

The possible values are:

Progress = Dropped
Progress = In Progress
Progress = Resolved

When Progress is set to Waiting, the Progress list contains Dropped, In Progress, Resolved, and Waiting.

 

Related Topics

What Can You Do with Workflow Rules?

What You Should Know about Workflow Rules

Defining Conditions

Defining Rules

Using Macros in Rules

Setting Possible Values