Groups: Adding and Removing Users

On the Security tab, the Groups view allows you to add or remove multiple users at the same time.

To add users to a group:

1    In HelpDesk Web Admin, click the Security tab.

If you are in HelpDesk Admin, click Tools > Security > Groups.

2    On the Security tab, click the large Groups button on the left side of the tab.

3    In the Groups list, click a group.

4    Click Users graphics/bUser.gif

5    To add users:

a    In the Non-Members list, click the users you want to add to the group. Use the Shift and Control keys to select more than one user.

b    Click graphics/bAddToGroup.gif.

6    To remove users:

a    In the Members list, click the users you want to remove from the group. Use the Shift and Control keys to select more than one user.

b    Click graphics/bRemoveFromGroup.gif.

Related Topics

About Users and Contacts

About Security

About Groups

Defining User Groups

Enabling and Disabling Projects