Pointing Users to Web Views

The URLs for a normal or read-only Web view are displayed in the Web View Editor. The Vector HelpDesk Logon URL is for users with Vector HelpDesk users accounts. The Windows Integrated Logon URL is for users whose Windows user accounts have been imported into Vector HelpDesk.

graphics/URL.gif

The default page at the URL is logon.asp.

For Submit-only and Knowledge Base views, you have to add the logon.asp file name and a query string to the URL displayed in the Web View Editor. For example:

http://server/helpdesk/logon.asp?View=HelpDesk%2FReport%20Issue
http://server/helpdesk/logon.asp?View=HelpDesk%2FKB

The query string (the part after the question mark) specifies the project and view:

View=<project>%2F<view>

%2F is the escape sequence for a forward slash (/). Spaces in the view name are replaced with the escape sequence %20.

Related Topics

Changing URLs and Directories

Changing the Windows Account