Backing Up Web Views
What to backup
You should backup these databases, files, and folders:
The
database of Web view definitions and settings.
|
Database engine |
Database |
|
Jet/MSAccess |
censusweb.mdb |
|
SQL Server |
CENSUSWEB_MDB |
The
CUSTOMIZEDFILES folder. This folder contains all the customized Web view files (for example, custom reports).
The
generated Web view files. Each Web view has its own folder. For example:
C:\Program Files\Vector\HelpDeskServer
\CensusWeb\Views\CensusWebVD\helpdesk_helpdesk
The
project folders. Each project has its own folder. For example:
C:\Program Files\Vector\HelpDeskServer\helpdesk
The project folder stores attachments, the reports used to format notifications, the macro70.bas file, and the queue of notification messages.
Note that the attachments may be stored on a different computer. To check the location of the attachments, log on to HelpDesk Web Admin, click the Relocation tab, and click Relocate Attachments.
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