Checking Client Security Key Settings

PC-Duo ActiveX Remote Control cannot connect to clients that use the license key serial number as a security key.

To check if a client is using the serial number as a security key:

1    In the Client Configurator, edit the Master Profile.

2    On the Users tab, the Security Key box contains the security key.

If the Security Key box contains an asterisk (*), the PC-Duo ActiveX Remote Control will be unable to connect to the client because the client is using the serial number.

Related Topics

About Remote Control

Setting Up Remote Control

Adding Remote Control Buttons

Configuring ActiveX for Remote Control

Removing Remote Control Buttons