Deleting Issues

Using HelpDesk Admin, you can delete specific issues or a range of issues from a project.

To delete issues:

1    In HelpDesk Admin, click Delete Issues on the Project menu.

2    In the Issues to delete box, type the issue numbers you want to delete.

You can type a specific issue number, a comma-separated list of issue numbers (for example: 1, 5, 7), or a range ( for example, 1-25).

3    If you want to reuse the issue numbers of deleted issues, select the Recycle Issue Numbers check box.

Recycled issue numbers are assigned to new issues.