Create a new project

This tutorial shows you how to use Issue Tracker Admin to create a new project based on the HelpDesk project included with Vector Issue Tracker. The new project will have the same fields as the HelpDesk project and, if you want, the same queries, reports, sorts, layouts, and notifications.

1 

Create a new project

Start Issue Tracker Admin and log on. On the File menu, click New Project.

2 

Name the project

In the Project Name box, type a name for the project.

3 

Choose a base project

In the Base Project list, click HelpDesk.

A new project always has the same fields as the base project.

4 

Set access permissions

To log on to a Web view of a project, users must belong to a group that is allowed to open the project.

In the Groups Allowed to Open Project list, click <All> to allow all users to open the project.

5 

Copy global styles and notifications

By default, a new project copies the global styles and notifications defined in the base project. Global styles are the queries, sorts, layouts, and reports defined in the base project.

When you create a new project based on the sample HelpDesk project, you should just copy the global styles and notifications (this is the default). Sharing global styles and notifications is appropriate only after you have built a standard base project template that you want to use for all projects.

6 

Copy issues from the base project (optional)

By default, a new project does not include any issues in its database.

To copy the sample issues from the HelpDesk project, select the Copy issues and revision history from base project check box. You can delete the sample issues later by clicking Delete Issues on the Project menu.

7 

Copy Web views from the base project (optional)

If you don’t want to copy the Web views from the base project, clear the Copy Web views from the base project check box.

Copying Web views from the base project can save you time. For example, copying the Web views from HelpDesk means you don't have to manually set up timestamping in a new Web view, and that the Inventory tab will already be set up.

 
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