Configuring the Servers
Each integration rule can be associated with a different mailbox or Public folder on the Exchange server. If you have multiple Exchange servers or Vector Servers, you can even define different rules for different servers.
Exchange Server Name
The computer name of the Exchange server.
Inbox/Folder Name
A mailbox or Public folder on the Exchange server. The integration rule is applied to all new e-mail messages in the specified mailbox or Public folder.
Server Path
The location of the Vector Server
Logon Name
A user name that can be used to log on to Vector HelpDesk. The user must have access permissions for the project where issues are created.
Password
The user’s password.
Related Topics
About Submitting Issues by E-mail
Mapping Fields