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  • IT Asset Management
  • PC Configuration Management
  • IT Help Desk & Service Management
  • Business Issue Management
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Five, high functionality, low priced
IT Asset Management Solutions

Vector's IT asset management solutions help CIOs to manage and optimize the IT resources employed within their organization.

Configuration Manager Pro Solution

“Total control, well within my budget.”

Combos of help desk, remote control and inventory
Service Management Solutions

To help CIOs optimize end-user support, manage their change processes and resolve system and user local issues.

Flexible, configurable, web-based
Business Issue Management Solutions

Providing a foundation for managing and resolving all general business and compliance issues.

Component Matrix for all Vector Solution Groups

Select a solution

Administrator Console PC Discovery Network Device Discovery and Mapping PC Hardware Inventory PC Software Inventory Configuration Profiling and Diagnostics Software Usage Monitoring Software Distribution Application Package Policy Manager (PPM) Application Streaming RFID System Integration PC-Duo® Remote Control Vector Issue Tracker License Management Template IT Support HelpDesk Template Asset Tracking Template Change Management Template Close
 IT Asset Management
Free demo download Asset Manager Pro                
Free demo download License Manager Pro                              
Free demo download Asset Discovery and Mapping                        
Free demo download Software License Compliance and Optimization                        
Free demo download Vector Asset Locator                      
 IT Help Desk & Service Management
Free demo download Service Manager Pro                    
Free demo download Vector HelpDesk                              
Free demo download PC-Duo Remote Control                                
Free demo download Asset Loss Incident Manager                      
Free demo download Change Manager                              
 PC Configuration Management
Free demo download Software Provisioning Pro                          
Free demo download Software Distribution                            
Free demo download Application Streaming                                
Free demo download Configuration Manager Pro                      
 Business Issue Management
Free demo download Issue Tracker                                
Free demo download Asset Tracker                            
Change Manager

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PC Configuration Management Solutions
  • Software Provisioning Pro
  • Software Distribution
  • Application Streaming
  • Configuration Manager Pro
Boardroom Bullet-points
These discussion points may help position Configuration Manager Pro to your boardroom colleagues.
  • Since Windows became the prevalent commercial PC operating system there has been a continuous stream of attempts to counter the complexity and the instability of the typical PC.
  • Fully automated self-diagnostics and self-healing has great rewards in cost savings and increased efficiency. Equally, there can be scenarios in which the administrator prefers to exercise discretion in implementing a repair.
  • So organizations determined to use their Windows investment to its fullest extent, and to maximize both user and administrator productivity, need a solution that fits both approaches.
  • The optimum approach to improving desktop stability is to introduce automation that can monitor PC configurations to new levels of detail and sophistication, raise alerts on any anomalies and execute repairs either automatically or at the discretion of the system manager.
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  • PC Configuration Management
  • Configuration Manager Pro

For Maintaining Stable, Secure PC Configurations

Vector’s PC Configuration Manager Pro monitors PC configurations for variances from pre-defined compliance templates, offering self-heal correction. It monitors all aspects of configuration including registry keys, DLL versions, and system hardware. CM Pro also includes the complete Software Distribution module (see below).

Click to read about our Economic Recovery Licensing and
Rental Options

Solution Deliverables

This solution combines the accuracy and depth of Vector’s Hardware and Software Inventory components with profiling and monitoring of lower level configuration components such as DLLs and Registry values. It delivers -

  • Detailed profiling method to create standard definitions of critical aspects of PC configuration such as security.
  • Improved stability of user PCs and hence improved user productivity.
  • Early detection and repair of configuration problems, and reduction in support load.
  • Strengthened regulatory compliance through improved security and audit trail of configuration management.
  • Root cause analysis to locate underlying problems and unexpected configuration changes.

Solution Highlights

  • Automated, scheduled, PC discovery and configuration interrogation with Vector’s standard Hardware and Software Inventory components.
  • Analysis of critical areas of PC configuration and definition of profiles detailing elements such as registry key values and DLL versions.
  • Profiles are typically created at two levels –
    1. The family of baseline, generic PC configurations used in the organization – ‘Master PC’ templates.
    2. Specific applications which are layered onto the baseline configurations.
  • Automated, scheduled scans of profiled segments of individual PC configurations and comparison against the profiles to confirm compliance or reveal anomalies.
  • Automated or prompted rectification of anomalies from locally or centrally stored snapshots of profiled elements of the PC’s configuration.
  • Comparison between one PC’s latest snapshot and another PCs, or with a historic snapshot, is a powerful and popular method for discovering an unexpected change or finding the cause of malfunction on a particular PC.
  • Optional notification by email to Vector Issue Tracker or Vector HelpDesk.

Solution Components in Vector Configuration Manager Pro

Follow these links to discover more about the power of Vector’s Configuration Manager Pro solution.

  • PC Discovery
  • PC Software Inventory
  • PC Hardware Inventory
  • Configuration Profiling and Diagnostics
  • Asset Reporting Portal
  • Administrator Console

Complementary Solutions

The most commonly requested complementary solution is Vector HelpDesk or Issue Tracker, either of which can be used to receive notifications from Configuration Manager Pro and provide the escalation framework to manage the processes of issue resolution and problem resolution. PC-Duo Remote Control is also often licensed to provide direct manipulation of remote PCs. Software Distribution provides a flexible, easily controlled facility for distributing complete OS patches, driver and application updates. Distributions can be targeted from the entire enterprise down to individual PCs and includes feedback of stage by stage progress and an audit trail for compliance critical distributions.

Further Information and Resources

  • Request an evaluation of Configuration Manager Pro
  • Download the solution highlights brochure for Configuration Manager Pro (PDF) - 8.5"x11" (Americas) or A4 Size (EMEA)
  • On-line screenshot gallery of the Administrator Console.
  • For a no-obligation review of your business needs and Vector's solutions family, call now on +1 770-622-2850.
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Contact

Vector Networks Americas (Headquarters)
541 10th Street, Unit 123
Atlanta, GA 30318.

Sales: 770 622-2850
Support: (800) 330-5035
Fax: 770-495-6214