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Four, high functionality, low priced
IT Asset Management Solutions

Vector's IT asset management solutions help CIOs to manage and optimize the IT resources employed within their organization.

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System profiling, monitoring and update
PC Configuration Management Solutions

to help CIOs enhance, optimize and maintain the desktop computing provided to their users.

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Asset Loss Incident Manager Solution

“I'd only have expected to see this capability from the big three.”

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Flexible, configurable, web-based
Business Issue Tracking Solutions

...providing a foundation for managing and resolving all general business and compliance issues.

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IT Help Desk & Service Management Solutions
  • Service Manager Pro
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  • Asset Loss Incident Manager
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Boardroom Bullet-points
These discussion points may help position Asset Loss Incident Manager to your boardroom colleagues.
  • Whether the CIO, the CFO or the CEO, someone in the organization is ultimately responsible for the impact of IT asset or data loss.
  • The impact can be both on the organization – for example the leaking of competitively sensitive information – and on external stakeholders including members of the public. With identity theft on the increase, the disclosure of any personal data is highly damaging to the organization’s reputation.
  • It has become recognized that occasional loss of IT assets is almost impossible to prevent, but failure to be prepared is unacceptable.
  • Organizations need a robust framework to respond to such losses and to ensure that the response provides maximum protection for their staff and the public.
  • This framework should handle the recording, evaluation, escalation and resolution of any asset or data loss event.
  • Such a framework needs to be capable of integration into an organization’s existing processes, management structure and IT management systems.
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Managing the response to IT asset and data losses

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Solution Deliverables

  • Confidence that any asset loss incident will be handled to minimize the impact on the organization and all its stakeholders.
  • Confidence that the organization will be able to show an audit trail of measures taken to minimize the impact of any such event on the organization, its customers and staff, and the public.

Solution Highlights

  • A database of IT assets with automatic PC discovery, over 30 other pre-defined IT asset types, and extensibility to other customer-defined assets.
  • Automated network topology discovery and mapping, providing last-known connection points for networked devices.
  • A powerful, highly configurable issue escalation and tracking engine to receive information on asset losses and to control the processes of evaluation, response and resolution.
  • Comprehensive menu of services to minimize the time taken to define and implement escalation procedures, and to implement integration with any other of the organization’s management systems.

Solution Components in Vector Asset Loss Incident Manager

An Asset Loss Incident Manager solution is highly modular, containing almost any mix of the components listed below. All installations are anchored around Vector Issue Tracker as the engine for registering and managing the resolution of any loss incidents.

  • PC Discovery to maintain a master list of assets, whether PCs or any other asset types.
  • Network Device Discovery and Mapping where last known connection information is important.
  • PC Hardware Inventory and/or PC Software Inventory to enable the value of the asset to be estimated.
  • RFID System Integration , providing another method of determining last known asset location.

Additional Resources

Please register here to receive a copy of a brief paper outlining the Asset Loss Incident Manager, and to reserve an initial no-obligation, no pressure review of how ALIM could strengthen the profile of your corporate governance.

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Further Information and Resources

  • Request an evaluation of Asset Loss Incident Manager
  • For a no-obligation review of your business needs and Vector's solutions family, call now on +1 770-622-2850.
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