Thank you for choosing to evaluate our fully functional 30-day trial software. If you requested a CD-ROM, it will be sent to you shortly. If you had problems downloading, please request an evaluation CD by emailing your details to support@pillar-solutions.com. The kit you have downloaded is password-protected. Please enter 7591 when prompted to enter a password. All help documentation for PC-Duo Enterprise is provided in the kits you have downloaded. Vector software is installed on over 3 million desktops and servers worldwide, including well respected companies such as Siemens, Ford, Dresdner Bank and Commerzbank. Thank you. Empredis 'Software de Gestión de Sistemas' Empredis are an authorised distributor of Vector software www.vector-networks.com Here are the keys that you will be prompted for when installing PC-Duo HelpDesk. These keys are also available in the kits' README files. Windows 2003 Server users: Please download the following document which describes manual steps required to support HelpDesk on Windows 2003 Server: http://www.vector-networks.com/enterprise/manual/helpdesk_2003_support.doc PC-DUO ENTERPRISE HELPDESK KEY:- (Note: Please use the Access Enabled key during installation. To apply the SQL Enabled key open the "HelpDesk Admin" application from the Enterprise Helpdesk group on the start bar. Select your project and choose Licenses from the Tools menu. Then select SQL Enabled from the drop down menu and click on the button next to the License Keys fields. Access Enabled CAJAADBDCDHCCJAFGAAAAAAAFDBBCCAAEADAJ SQL enabled SAJAADBAADCEGFAIGAAAAAAAFDBBCCAAEADAJ KEY EXPIRY These serial numbers expire 30 days after installation, or by 31 December 2004, whichever comes first. Empredis S.L. Francisco Giralte 2 28002 MADRID Spain Tel: +34 917 824662 Fax: +34 917 130556 E-mail: lm@empredis.com Web: www.empredis.com