ITIL (Information Technology Infrastructure Library) - Based on ITIL best practices, Vector Networks provides enterprises with a complete framework for IT Service Management and Support via Vector SM (Service Management) Professional. Vector supplies ITIL-aligned solutions that are powerful and flexible to successfully meet market needs. With a modular and federated architecture, Vector solutions enable organizations to gradually implement an ITIL driven approach to IT Service Management that is consolidated and consistent.
Vector SM Professional integrates incident, problem, and configuration management with comprehensive and accurate asset information. This comprehensive approach allows organizations to continually improve and optimize IT resources while leveraging their effectiveness through complete visibility and control.
