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Issue Tracker and HelpDesk: What's New in v6.0

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System profiling, monitoring and update
Issue Tracker and HelpDesk: What's New in v6.0

to help CIOs enhance, optimize and maintain the desktop computing provided to their users.

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Combos of help desk, remote control and inventory
Issue Tracker and HelpDesk: What's New in v6.0

...to help CIOs optimize end-user support, manage their change processes and resolve system and user local issues.

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Flexible, configurable, web-based
Issue Tracker and HelpDesk: What's New in v6.0

...providing a foundation for managing and resolving all general business and compliance issues.

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Technical Information
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  • What's New: Vector Issue Tracker v6.0

Version 6.0 represents more than two years of development and one of our most feature-rich releases ever. The following pages highlight many of the enhancements by subject area:

  • Issue and Workflow Management
  • User and Contact Management
  • Security
  • User Interface
  • Integration
  • Reporting
  • Performance
 

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