If we’d asked our customers to send us a list of what they would like delivered this Christmas, a Community Portal would have been high on the list. Well, we’ve got the next best thing – we’re looking for volunteers during the second half of January for usability testing on the new Vector Customer Community Portal.
The Community Portal Web site is where you will be able to get early information on releases, share your experiences openly with us and other customers, have access to product knowledge bases and technical notes, make suggestions on new features, upload and download new software recognition definitions, automated application uninstall Package Definitions, and so on.
We look forward greatly to the improvements this will bring in customers’ experience as users of our products, and to the help this will give Vector in allocating its resources to best serve its expanding customer base. If you are interested, please send mail to me at firstname.lastname@example.org.
All the best for Christmas and for 2009.