IT Asset Management and IT Asset Lifecycle In February I reported on a request from a potential IT Asset Management customer to expand our excellent but conventional ITAM technology to include full Asset Lifecycle capability. In our perception, if it is to be pro-active, and provide more than just a static database for recording asset … Continue reading An IT Asset Ecosystem: update
IT Asset and Service Management – conflicting objectives? IT Asset Management and IT Service Management continue to exist as independent disciplines, serving different objectives and occasionally coming into conflict as a result. With asset management under pressure to reduce costs, and service management under pressure to maximize service availability, perhaps some tensions are inevitable. That … Continue reading ‘ITASM’ – long overdue…..