Software Asset Management Managing the licensing and maintenance of an organization’s software is a thankless and usually lonely task. Who would want to be sandwiched between the user community that wants instant access to any app it thinks it needs, software vendors out to maximize revenues, and the CFO’s focus on year-on-year cost reduction? With … Continue reading Applying BPM methods in Software Asset Governance
Some organizations tolerate siloed elements of infrastructure management if they can see that individual silos are performing well. So the additional benefits that could accrue from creating connections are sacrificed to avoid disturbing the smooth running operations in each silo. Breaching or tearing down the silo walls will only happen with leadership, from someone not … Continue reading An IT Asset Ecosystem: customer vision
The Software Asset Optimization Challenge Application software licensing and maintenance costs are a significant component of an IT budget, but few organizations take an adequately structured and informed approach to minimizing the expense. In our experience this is because the challenge spans multiple departments, each of which has its own priorities. For a procurement department … Continue reading Who takes ownership of Software Asset Optimization?
Software Asset Optimization: a matter of balance IT Provisioning is a bit like running a restaurant. IT users come and go, often unpredictably, with varying ICT needs. Employing the skills and tools necessary to respond to this a la carte demand for IT resource is expensive. If everyone was simply given the same set of … Continue reading IT Asset Optimization, too much like hard work?
Change and License Management increase the RoI of IT Asset Management For a long time, the slowly maturing market for IT asset management focussed on the breadth and accuracy of the asset data collected. This was a significant challenge in itself, with lack of standardization in how assets were defined and represented; even today we … Continue reading IT Asset Management gets more pro-active
2012 kicked off with an encouraging 1000PC expansion of our Software Asset Management technology in a European heavy engineering customer. Beyond the value of the deal, and really of greater significance, is an illustration of the evolutionary approach many organizations take to Software Asset Management. Elements of Software Asset Management A fully evolved SAM function … Continue reading Software Asset Management: evolution v revolution
IT asset management: too broad a term? With each new inquiry that comes to us via Google (usually…), our first challenge is always to get the inquirer to tell us what they are really looking for. Some are happy to open up and give us the background to their search, and explain their business needs … Continue reading Selecting ITAM / SAM tools: not a simple task
IT infrastructure management. . . We have often asked questions on this blog about the sequence in which the components of IT infrastructure management get assembled. For example, whether the IT asset database comes first, whether license or change management is the next essential item. These questions reflect what we find in our customer base, … Continue reading Business Process Management: foundation for IT infrastructure management
We are often struck by the gulf that exists in most organizations between reality and the idealized picture of totally integrated infrastructure management, in which Change Management, Service Management, Incident and Problem Management and IT Asset Management all tie neatly together. Underfunding, short horizons for planning, rapid organic growth forced by merger or acquisition, and … Continue reading Joined up infrastructure management
By chance I read an article today in an engineering design journal (long story….) summarising changes to the licensing of Autodesk software. I’ve been to their Web site and there’s nothing highlighted that the casual visitor would notice, so I’m going to quote verbatim from what I read today in Professional Engineering. They quote from Stephen Hooper, … Continue reading Huge changes coming to Autodesk licensing