Tag: ITSM Videos
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IT Asset & Service Management Configuration Tools and Customization
Posted by Emma Kula on February 1st, 2017Vizor is ready to go out-of-the-box with default ‘best practice’ workflows and processes for IT asset management, software asset management and service management; however, we understand that each organization has unique needs and business processes. The Vizor platform utilizes powerful web based configuration tools and world-class professional service to support your IT and business processes … Continue reading IT Asset & Service Management Configuration Tools and Customization
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Top 5 IT Tasks to Automate
Posted by Emma Kula on October 6th, 201601:10 Minutes – Recorded 06 October 2016 Many systems are now available that boast automation in software requesting, deployment, and provisioning for IT managers & workers. Here are our top five tasks that should be automated to improve the quality and time spent in accomplishing IT work.
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The Asset Request Portal
Posted by Emma Kula on May 17th, 201601:47 Minutes – Recorded 17 May 2016 Do you use an asset request portal as part of your firm’s IT management system? The idea is that employees can request the hardware and software they need themselves, through an easy-to-use portal that looks like a traditional app store. From here, the entire provisioning process of requested … Continue reading The Asset Request Portal
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Vizor ServiceDesk – IT Service Management
Posted by Emma Kula on May 13th, 201601:32 Minutes – Recorded 13 May 2016 Vizor ServiceDesk is a comprehensive helpdesk issue tracking system with features including powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal.
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Automating User Provisioning
Posted by Emma Kula on May 5th, 201601:37 Minutes – Recorded 05 May 2016 The on-boarding of new employees can be frustrating and time-consuming for IT managers. Luckily, the Vizor system can make life a lot easier by orchestrating and automating the provision of assets.
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5 Cool Things to do Using Vizor
Posted by Emma Kula on May 4th, 201602:06 Minutes – Recorded 04 May 2016 What can you do to reduce the burden on IT, increase security and improve the efficiency of your processes? Oh right – we were also thinking Vizor. To read the full details on 5 cool things you can do with Vizor, click here.
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What does Service Management look like today?
Posted by Emma Kula on April 19th, 201601:24 Minutes – Recorded 19 April 2016 The service management industry is growing rapidly and becoming a necessity for many organizations. To help you understand the current state of the industry and how a help desk system can benefit you, we’ve put together a few pieces of key information.
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Vizor Complete
Posted by Emma Kula on March 3rd, 201601:16 Minutes – Recorded 03 March 2016 Vizor is a complete IT asset management and helpdesk issue tracking system, with all the functions you’d expect such as helpdesk issue tracking, change management, network discovery, asset management, software license management, knowledge base and a self-service portal. Unlike other solutions, Vizor actually reduces your workload by automating … Continue reading Vizor Complete
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Automating User Provisioining
Posted by Emma Kula on November 24th, 201502:57 Minutes – Recorded 24 November 2015 This short video demonstrates how Vizor can assist IT managers by orchestrating and automating the provision of assets for new employees.
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Asset Provisioning Automation
Posted by Emma Kula on November 18th, 201503:27 Minutes – Recorded 18 November 2015 This short video demonstrates how Vizor can help organisations manage the onboarding, reallocation or termination of employees by provisioning and de-provisioning their assets. Vizor orchestrates business processes such as approvals whilst providing efficiency through automation.
