Our move to Saas gathers momentum Over the last six months, Vector has completed a number or projects enabling more and more of our solutions portfolio to be offered in a SaaS mode. Frankly, some of this has been reaction to the importance of being seen to be there in the cloud crowd. But customers … Continue reading Billions going into the cloud: who’s going to pay for it?
One topic I’ve had in mind recently was whether a move toward adopting cloud-oriented IT will have any impact on the support team on the typical organization’s IT help desk, and whether our own HelpDesk product will need to develop new functionality. Attending the 451 Group’s recent conference on hosting and cloud transformation in London … Continue reading Cloud Strategy: implications for the Help Desk?
Following commentary on cloud computing and related topics such as data security in the cloud is a fairly thankless activity, given the amount of unsubstantiated views and commentary from non-practioners. But I recently turned up one sober, cool-headed analysis of the relevance of cloud computing in different scenarios; the article highlighted areas in which cloud would … Continue reading Keeping a cool head in the clouds