Sometimes you come across some commentary that feels truly in tune with the challenges of the time, and R “Ray” Wang offers some stimulating thoughts in a brief post on his Software Insider blog. Every one of his five propositions applies – I believe – to both vendors like us and to organizations using IT. … Continue reading Learning from the decade?
Just a quick note to encourage anyone who has had an unfortunate experience with a software license compliance audit in the last two years to complete the online survey posted by Forrester. They promise to share their results, which will include measures taken to deal with out-of-compliance situations. I hope they’ll make it available to a larger … Continue reading Forrester Survey on Software License Audits
Excuse me publicising a product capability, but I’ve realized we do not do this topic justice on the Web site yet. Many organizations now use VoIP to relay phone calls to their help desk analysts. Great value can be gained by providing the analyst with instant access to key data about the person or organization … Continue reading Integrating Issue Tracking with your VoIP Phone System
Following commentary on cloud computing and related topics such as data security in the cloud is a fairly thankless activity, given the amount of unsubstantiated views and commentary from non-practioners. But I recently turned up one sober, cool-headed analysis of the relevance of cloud computing in different scenarios; the article highlighted areas in which cloud would … Continue reading Keeping a cool head in the clouds
It’s been my pleasure today to be talking with Jeff Gordon who runs a Web site dedicated to helping organizations understand the licenses to the software that they use, and encouraging them to take a more pro-active stance in negotiating with their software suppliers. I must be nuts to be publicising this, because the thought of … Continue reading Licensing: a nightmare for customers only?
Just a brief note to report the feedback from the Vector Issue Tracker implementation team that we have successfully concluded another application of Issue Tracker’s power and flexibility in facilitating new business processes. The key factor in many projects recently has been real-time access to data held in the customer’s Great Plains database. It appears that … Continue reading Business Process Automation success with Great Plains
One of the analysts who I have an alert set for has today issued a research note looking at the increasing acceptance of IT Asset Management in the corporate market. This is great news for ITAM vendors like us, but it does leave me very puzzled as to why it has taken so long. At … Continue reading IT Asset Management now mainstream says Gartner
We have some interesting projects running at the moment where customers are using the Vector Issue Tracker engine to implement some challenging aspects of business process and workflow, and which involve integration with Great Plains / Microsoft Dynamics. The licensing model for Issue Tracker is well aligned to the value proposition for the customer, creating a solution which … Continue reading Great Plains Integration
Vector is delighted to have been invited to give a seminar presentation at this month’s conference of the IT Financial Manager’s Association, being held in Charleston, SC, July 13th – 17th. Kevin Kiley, our VP Sales and Business Development, will be talking about leveraging RFID’s real-time location tracking capability as part of a comprehensive IT … Continue reading Vector at ITFMA Conference: RFID in Asset Management
I found this thread this morning, started by Uttam Kumar at KPMG in India. The thread takes the lid off the situations Uttam regularly uncovers, with very variable attention given the demands of full software asset management. One contributor to the thread talks about the realities of achieving comprehensive software identification, and the importance of … Continue reading Very useful thread on realities and challenges of SAM
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