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The Software Savings Bill
Posted by Emma Kula on April 28th, 2016

On April 14th, 2016, the House Oversight and Government Reform Committee approved the Megabyte Act, or the “Making Electronic Government Accountable by Yielding Tangible Efficiencies Act”. That’s quite the mouthful, and this act can have serious implications not only for the government but also for organizations and the future of software management in general. The … Continue reading The Software Savings Bill

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What do you know about Software Asset Management?
Posted by Emma Kula on April 26th, 2016

Understanding Software Asset Management, or SAM, can be difficult, as we are thrown tons of information around the concept and how it should be used. To help with this, we have gathered together a few of the basic, hard facts around SAM to give you a better understanding of why organizations need it and how … Continue reading What do you know about Software Asset Management?

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Preparing for a Software Audit
Posted by Emma Kula on April 21st, 2016

Software audits are a part of doing business that is inevitable, yet always very daunting. Preparing for a software audit can take some time, but the process becomes much simpler for organizations who have a software asset management system in place and are continuously tracking their software licenses over time. For those without a system … Continue reading Preparing for a Software Audit

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What do you know about Software Asset Management?
Posted by Emma Kula on April 20th, 2016

01:15 Minutes – Recorded 20 April 2016 Understanding Software Asset Management, or SAM, can be difficult, as we are given tons of information around the concept and how we should be using it. To help with this, we have gathered together a few of the basic, hard facts around SAM to give you a better … Continue reading What do you know about Software Asset Management?

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What does Service Management look like today?
Posted by Emma Kula on April 19th, 2016

01:24 Minutes – Recorded 19 April 2016 The service management industry is growing rapidly and becoming a necessity for many organizations. To help you understand the current state of the industry and how a help desk system can benefit you, we’ve put together a few pieces of key information.

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The Current State of Service Management
Posted by Emma Kula on April 19th, 2016

No matter what you call it – help desk, service desk, service management – this IT industry is growing rapidly and becoming a necessity for many organizations. To help you understand the current state of the industry and how a help desk system can benefit you, we’ve put together a few pieces of key information. … Continue reading The Current State of Service Management

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Manage SQL Server 2005 End-of-Life
Posted by Emma Kula on April 12th, 2016

That day is here again – another software vendor is ending product support, leaving users with the task of switching over quickly and smoothly. As of today, April 12th, 2016, Microsoft will no longer be offering security updates or support for SQL Server 2005. This type of transition takes time as well as caution, since … Continue reading Manage SQL Server 2005 End-of-Life

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5 Reasons to Use an Asset Request Portal
Posted by Emma Kula on March 29th, 2016

Do you use an asset request portal as part of your firm’s IT management system? The idea of the portal is that employees can request the hardware and software they need themselves, through an easy-to-use portal that looks like a traditional app store. From here, the entire provisioning process of requested assets can be managed, … Continue reading 5 Reasons to Use an Asset Request Portal

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Vizor Complete
Posted by Emma Kula on March 3rd, 2016

01:16 Minutes – Recorded 03 March 2016 Vizor is a complete IT asset management and helpdesk issue tracking system, with all the functions you’d expect such as helpdesk issue tracking, change management, network discovery, asset management, software license management, knowledge base and a self-service portal. Unlike other solutions, Vizor actually reduces your workload by automating … Continue reading Vizor Complete

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BMC Service Desk Express migration service
Posted by Dean Bates on February 22nd, 2016

BMC has moved Service Desk Express (previously known as Magic) to “Limited Support” and it will no longer be supported after December 31, 2017. Thankfully, Vizor from Vector is a great solution for SDE customers who are looking for an affordable, easy-to-use alternative to BMC SDE. Vector also provides a tailored Service Desk Express migration … Continue reading BMC Service Desk Express migration service

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