01:47 Minutes – Recorded 17 May 2016 Do you use an asset request portal as part of your firm’s IT management system? The idea is that employees can request the hardware and software they need themselves, through an easy-to-use portal that looks like a traditional app store. From here, the entire provisioning process of requested … Continue reading The Asset Request Portal
01:46 Minutes – Recorded 13 May 2016 Vizor Assets manages the complete IT asset lifecycle with a central repository combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly ‘who has what’.
01:32 Minutes – Recorded 13 May 2016 Vizor ServiceDesk is a comprehensive helpdesk issue tracking system with features including powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal.
01:31 Minutes – Recorded 12 May 2016 Discovery tools such as Vector Discovery or Microsoft SCCM provide vast quantities of data regarding software installed on a network. The process of normalization transforms all this data into actionable information which can be used for license management. It also creates consistency in software asset details, such as … Continue reading What is Software Inventory Normalization?
01:21 Minutes – Recorded 10 May 2016 The IT asset management industry is constantly evolving and can be difficult to keep up with. The concept as a whole is a lot to digest, and many organizations wonder whether ITAM is really a necessary business practice. Here, we have gathered some recent facts about the industry … Continue reading What you should know about IT Asset Management
01:37 Minutes – Recorded 05 May 2016 The on-boarding of new employees can be frustrating and time-consuming for IT managers. Luckily, the Vizor system can make life a lot easier by orchestrating and automating the provision of assets.
02:06 Minutes – Recorded 04 May 2016 What can you do to reduce the burden on IT, increase security and improve the efficiency of your processes? Oh right – we were also thinking Vizor. To read the full details on 5 cool things you can do with Vizor, click here.
01:15 Minutes – Recorded 20 April 2016 Understanding Software Asset Management, or SAM, can be difficult, as we are given tons of information around the concept and how we should be using it. To help with this, we have gathered together a few of the basic, hard facts around SAM to give you a better … Continue reading What do you know about Software Asset Management?
01:24 Minutes – Recorded 19 April 2016 The service management industry is growing rapidly and becoming a necessity for many organizations. To help you understand the current state of the industry and how a help desk system can benefit you, we’ve put together a few pieces of key information.
01:16 Minutes – Recorded 03 March 2016 Vizor is a complete IT asset management and helpdesk issue tracking system, with all the functions you’d expect such as helpdesk issue tracking, change management, network discovery, asset management, software license management, knowledge base and a self-service portal. Unlike other solutions, Vizor actually reduces your workload by automating … Continue reading Vizor Complete