Change and License Management increase the RoI of IT Asset Management For a long time, the slowly maturing market for IT asset management focussed on the breadth and accuracy of the asset data collected. This was a significant challenge in itself, with lack of standardization in how assets were defined and represented; even today we … Continue reading IT Asset Management gets more pro-active
Responding to market interest in subscription models for ITAM/ITSM tools. Recent discussions with service provider partners has stimulated a fresh look at the ways in which the tools necessary for supporting ITAM and ITSM activities can be charged out on a pay-per-use basis. I’m happy to share these notes with you and welcome any comments … Continue reading Subscription Models for an integrated ITAM/ITSM suite
2012 kicked off with an encouraging 1000PC expansion of our Software Asset Management technology in a European heavy engineering customer. Beyond the value of the deal, and really of greater significance, is an illustration of the evolutionary approach many organizations take to Software Asset Management. Elements of Software Asset Management A fully evolved SAM function … Continue reading Software Asset Management: evolution v revolution
IT asset management: too broad a term? With each new inquiry that comes to us via Google (usually…), our first challenge is always to get the inquirer to tell us what they are really looking for. Some are happy to open up and give us the background to their search, and explain their business needs … Continue reading Selecting ITAM / SAM tools: not a simple task
Our move to Saas gathers momentum Over the last six months, Vector has completed a number or projects enabling more and more of our solutions portfolio to be offered in a SaaS mode. Frankly, some of this has been reaction to the importance of being seen to be there in the cloud crowd. But customers … Continue reading Billions going into the cloud: who’s going to pay for it?
IT infrastructure management. . . We have often asked questions on this blog about the sequence in which the components of IT infrastructure management get assembled. For example, whether the IT asset database comes first, whether license or change management is the next essential item. These questions reflect what we find in our customer base, … Continue reading Business Process Management: foundation for IT infrastructure management
We are often struck by the gulf that exists in most organizations between reality and the idealized picture of totally integrated infrastructure management, in which Change Management, Service Management, Incident and Problem Management and IT Asset Management all tie neatly together. Underfunding, short horizons for planning, rapid organic growth forced by merger or acquisition, and … Continue reading Joined up infrastructure management
Can Software Asset Management really deliver dramatic RoI? My guess is that a headline such as that will raise a lot of eyebrows and sceptical muttering, but it’s recently been illustrated very clearly just how possible this is. Many organizations have IT asset operations teams that work miracles every day with tight staffing levels to … Continue reading When SAM offers RoI over 1,000% (yes, really)
IT Asset Discovery – great start in ITAM – but only a start Organizations adopt IT asset management disciplines for a wide variety of reasons, at different rates of maturity, and at different stages of the organization’s growth. The term IT asset management is used to refer to a broad spectrum of capability and achievement. Basic, … Continue reading When do spreadsheets run out of steam for ITAM?
With Microsoft Enterprise agreements easily costing hundreds of thousands or millions of dollars / pounds / euros, it continues to sadden me that organizations will sign up without having any significant level of information regarding the Microsoft products that they have installed and actually use. When a 90 day Microsoft product usage survey to establish … Continue reading Software Asset Management and Fiscal Responsibility