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Vector's IT asset management solutions help CIOs to manage and optimize the IT resources employed within their organization.

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to help CIOs enhance, optimize and maintain the desktop computing provided to their users.

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...to help CIOs optimize end-user support, manage their change processes and resolve system and user local issues.

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...providing a foundation for managing and resolving all general business and compliance issues.

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Vector‘s Blog on IT Asset, Help Desk and Change Management

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Billions going into the cloud: who’s going to pay for it?

Written by CB on Tuesday, August 9th, 2011 at 11:08 am and filed under Cloud stuff, IT Asset Management, ITSM, Innovation.

Our move to Saas gathers momentum
Over the last six months, Vector has completed a number or projects enabling more and more of our solutions portfolio to be offered in a SaaS mode. Frankly, some of this has been reaction to the importance of being seen to be there in the cloud crowd. But customers are [...]

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Is there a Moore’s law for software?

Written by CB on Friday, December 10th, 2010 at 5:15 pm and filed under Innovation, Virtualization.

Vector’s international installed base ranges from 2 PC/Server instances of remote control technology to multi-campus IT asset and service management instances in the 10,000 PC+ range. In plotting a development course we look at the challenges our customers face and the investment options open to them. It appears they all face exponential growth of problems to solve, demands to meet, and [...]

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ITAM/ITSM in the cloud? watch out for integration challenges

Written by CB on Thursday, November 25th, 2010 at 4:25 pm and filed under Business Process Management, IT Asset Management, IT Service Management, Innovation, SaaS.

ITAM/ITSM opportunities for integration - right now
We have talked before today about the broader opportunities for exploiting the data held in an IT asset management database. We have also talked about the integration of a help desk with other very separate systems such as customer information held on Great Plains, and such as incoming phone [...]

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Should the ITAM office worry about ipads?

Written by CB on Tuesday, August 17th, 2010 at 4:53 pm and filed under Governance and Compliance, IT Asset Management, ITSM, Innovation.

iPad as an IT asset: does the iPad make the grade in your organization?
Your organization may be one of those in which a section of employees, and users of the IT resource you provide or manage, have decided they could work more productively if they had iPads. Have they been able to present a clear [...]

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Learning from the decade?

Written by CB on Wednesday, December 30th, 2009 at 9:30 am and filed under Innovation.

Sometimes you come across some commentary that feels truly in tune with the challenges of the time, and R “Ray” Wang offers some stimulating thoughts in a brief post on his Software Insider blog. Every one of his five propositions applies - I believe - to both vendors like us and to organizations using IT. [...]

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