Just a brief note to report the feedback from the Vector Issue Tracker implementation team that we have successfully concluded another application of Issue Tracker’s power and flexibility in facilitating new business processes. The key factor in many projects recently has been real-time access to data held in the customer’s Great Plains database. It appears that Issue Tracker offers both the functionality and also much more viable licensing when compared with possible solutions based around Sharepoint. I’d guess the quality of our team has a lot to do with it too.
Analyst wisdom says that innovation in business processes is one of the few IT business cases winning investment approval in today’s economy. It’s been our experience with these recent engagements that this is very much the case. Customers have shown real vision in improving their processes, to the benefit of both their bottom line and to customer satisfaction and loyalty. It’s great to be part of that activity. We’ll post new content in the Business Issue Tracking section of the Web site as soon as we can.
Meanwhile, if you see your own organization has scope to innovate around its use of Great Plains, call us today on the 800 number above.