01:47 Minutes – Recorded 17 May 2016
Do you use an asset request portal as part of your firm’s IT management system? The idea is that employees can request the hardware and software they need themselves, through an easy-to-use portal that looks like a traditional app store. From here, the entire provisioning process of requested assets can be managed, from multi-layered approvals to compliance checks to ticket creation. Sounds pretty good, right?